Privacy Policy

Last updated: July 17, 2026

1. Introduction

Joseph Buff Farmers Insurance Agency ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a quote request, or otherwise interact with our agency in the State of Alabama.

2. Information We Collect

When you submit a quote request or contact us, we may collect:

Contact information such as your full name, email address, phone number, and zip code.
Household and vehicle information you voluntarily provide (e.g., number of drivers, vehicles, current carrier, coverage limits).
Property information relevant to a bundled quote (address, ownership status, estimated value).
Technical information automatically collected: IP address, browser type, referring page, and pages viewed on our site.

3. How We Use Your Information

To prepare and deliver personalized auto, home, and bundled insurance quotes.
To contact you by phone, SMS, or email regarding your quote request, follow-ups, and related insurance products.
To improve our website, marketing, and services.
To comply with legal, regulatory, and licensing obligations in the State of Alabama.

4. Communications & TCPA Consent

By submitting your information, you consent to be contacted by Joseph Buff Farmers Insurance Agency and its authorized representatives at the phone number and email address you provided, including via automatic telephone dialing systems, artificial or pre-recorded voice messages, and SMS/text messages. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to text messages or by contacting us directly.

5. Sharing of Information

We share information only as necessary to prepare your quote and service your policy, including with Farmers Insurance and its affiliated companies, licensed sub-producers on our team, and service providers who help us operate our website and communications tools. We do not sell your personal information to third parties for their independent marketing.

6. Cookies & Analytics

Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve the user experience. You may disable cookies in your browser settings; some site features may not function properly without them.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information you provide. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Choices

You may request to access, correct, or delete personal information we hold about you, subject to legal and regulatory retention requirements. To make a request, contact us using the details below.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised.

11. Contact Us

Joseph Buff Farmers Insurance Agency
109 Foothills Pkwy STE 107, Chelsea, AL 35043
Licensed in Alabama · Farmers Insurance and its affiliated companies